Frequently asked questions
Find answers to the most common questions about our platform, payments, security, and responsible gaming.
General Questions
We support a variety of payment methods, including bank cards, e-wallets, and selected cryptocurrencies. Available options may differ depending on your country and currency.
Deposits are usually credited to your account instantly. In some cases, depending on the payment method or verification checks, it may take a few minutes. If the deposit does not appear within 30 minutes, contact our support team.
Withdrawal times depend on the selected method and any required security checks. E-wallets are typically faster than bank cards or bank transfers. Large withdrawals may require extra review.
You can reach support via live chat or email in the Help Center. Our agents are available to assist you with account, payment, or gameplay issues.

